The ISO 29001:2010 quality management system specifies criteria for the design, development, manufacture, installation, and servicing of petroleum, petrochemical, and natural gas products. This standard is intended to assist these companies in ensuring that they satisfy all customer and stakeholder criteria. The ISO 29001:2010 standard is based on ISO 29001 and adds supplemental standards focusing on defect avoidance as well as the elimination of deviation and waste from service providers.

ISO 29001 establishes the technical specifications for a quality management system in the oil and gas business, where an organization must demonstrate its capacity to consistently supply goods and services that fulfill customer and relevant statutory and regulatory criteria. Its goal is to promote customer happiness through the successful use of the system, which includes mechanisms for continuous system improvement and assurance of adherence to customer and relevant legislative and regulatory requirements.